IPOPHL keeps ISO 9001:2015 certification

January 13, 2023

The Intellectual Property Office of the Philippines (IPOPHL) has maintained its quality management system’s (QMS) compliance with the International Organization for Standardization’s (ISO) 9001:2015 Certification, manifesting its unwavering dedication to deliver quality service to the public. 

“Whatever the circumstance, whether at the height of the pandemic or the new normal, we remain true to our commitment to provide a reliable and globally competent service. Thanks to the rapid fulfillment of our digitalization goals, protecting intellectual property (IP) rights has never been this convenient and efficient,” Director General Rowel S. Barba said. 

IPOPHL’s ISO Certification covers the process for the grant of patents and the registration of utility models, industrial designs and trademarks. 

In December 2022, the agency went through an audit review conducted by SOCOTEC Certification Philippines, Inc. to evaluate its eligibility to keep its 9001:2015 certification issued in 2021.

Aside from zero findings of non-conformities during the review, IPOPHL gained seven commendations for the following:

  1. Rewards received from both government and private organizations, such as the Silver Performance Government System Trailblazer Awards, PRIME-HRM Bronze Award, the Outstanding Accounting Office Award from the Association of Government Accountants of the Philippines (AGAP), Inc., and nine straight years of reaping the unmodified opinion from the Commission on Audit;
  2. Internal statistics to check turnaround time and monitor the performance and outputs of examiners;
  3. Thorough conduct of substantive and formative examinations to ensure requirements of patentability and registration are met;
  4. All personnel from the Bureau of Patents (BOP) interviewed displayed knowledge and understanding of their processes and are well-aware of their individual contributions to the QMS;
  5. High attainment of customer satisfaction of BOP is noteworthy;
  6. Strong traceability among reviewed transactions; and 
  7. Strong implementation of processes was seen among the sampled transactions of the Bureau of Trademarks. For example, the use of the Industrial Property Administration System (IPAS), which fully automated the processing of IP applications like trademarks, continued to provide efficiency in catering to stakeholder needs.

The ISO Certification is an accreditation conducted by external certification bodies to determine whether an organization meets the international standards in performing business processes. 

The ISO 9001:2015 Certification highlights an office’s risk management and leadership involvement to ensure a more timely and responsive approach in addressing business risks and opportunities.

IPOPHL’s ISO 9001:2015 Certification is valid until 2024. The office has been ISO-certified since its first audit in 2012.

January 21, 2025 / Featured, News, Press Release

Atty. Brigitte M. Da Costa-Villaluz is appointed as new IPOPHL Director General

Atty. Brigitte M. Da Costa-Villaluz is appointed as new IPOPHL Director General January 21, 2025 The Intellectual Property Office of...
Read More
January 10, 2025 / Featured, News, Press Release

USTR spotlights positive developments on Philippine IP enforcement and work with Greenhills

USTR spotlights positive developments on Philippine IP enforcement and work with Greenhills January 10, 2024 The United States Trade Representative...
Read More
January 9, 2025 / Featured, News, Press Release

DTI designates DDG Arevalo as IPOPHL OIC

DTI designates DDG Arevalo as IPOPHL OIC January 9, 2024 The Department of Trade and Industry (DTI) has designated Deputy...
Read More
December 30, 2024 / Featured, News, Press Release

The R2R brand of innovation and inclusivity for artisan communities

The R2R brand of innovation and inclusivity for artisan communities Wagi! with IP | By: Joseph Nacino December 30, 2024...
Read More
1 6 7 8 9 10 186